Last Updated: 08 Jan 2024
At TumaMe, we are committed to ensuring the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website, order our retail services, or interact with us in any way. By accessing our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect:
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Personal Information:
– When you place an order or register on our website, we may collect personal information such as your name, email address, phone number, and delivery address.
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Payment Information:
– To process your orders, we may collect payment information, including credit card details. This information is securely processed through our trusted payment gateway, and we do not store your payment card data.
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Communication Data:
– We may collect information related to your communication with us, such as emails, chat messages, customer service inquiries and preferences.
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Usage Data:
– We collect information about how you interact with our website, including pages visited, time spent, and other website analytics, to help improve your retail experience.
2. How We Use Your Information:
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Order Processing:
– We use your personal and payment information to process and fulfill your retail orders with our hosted merchants.
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Communication Data:
– We may use your contact information to communicate with you about your orders, promotions, and updates related to our services.
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Improving Our Services:
– Your usage data helps us analyze and improve our website and services, to help us improve your user experience when interacting with our hosted merchants.
3. Sharing Your Information:
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Third-Party Service Providers:
– We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors and delivery services.
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Legal Requirements:
– We may disclose your information if required by law or in response to legal requests.
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Legal Requirements:
– We may disclose your favorite merchant that you buy products or services from on our platform.
4. Security Measures:
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Data Security:
– We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
5. Your Choices:
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Opt-Out:
– You can opt-out of receiving promotional communications by following the unsubscribe instructions included in the emails or by contacting us directly.
6. Changes to the Privacy Policy:
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Updates:
– We reserve the right to update this Privacy Policy periodically. Any changes will be posted on our website with the updated date.
7. Contact Us:
If you have any questions or concerns about our Privacy Policy, please contact us at info@tumame.com / +27766224862.
Thank you for trusting TumaMe with your information. We are committed to protecting your privacy and providing you with an exceptional retail experience.
TumaMe, a product of Ayanoz Investments
47 Shongweni Road, Hillcrest, Durban, South Africa, 3610
Plantations
Estate, La Piazza